Refund policy
All Sales Are Final
All purchases made through Belle Jewelry are final sale. We do not accept returns, cancellations, exchanges, or provide refunds for change of mind, incorrect size selection, or personal preference. Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Items
We want every order to arrive in perfect condition. If your item arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible at support@bellejewelry.co.
Please include your order number, a description of the issue, and clear photos or videos showing the defect or damage. Once we review and confirm the issue, you will be eligible for a full refund to your original payment method.
Refunds
Refunds are not available under normal circumstances. A full refund will only be issued when an item is confirmed by us to be defective, damaged upon arrival, or incorrect.
Once your refund has been approved, it will be processed to your original payment method. Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.
Exchanges
We currently do not offer exchanges. Please make sure you select the correct product, color, size, and other options before placing your order.
Personalized Items
Customized or personalized products are made specifically for you and therefore cannot be returned, exchanged, or refunded, except when they arrive defective, damaged, or materially different from what was ordered.
Contact Us
If you have any questions about your order or believe you have received a defective, damaged, or incorrect item, please contact:
Note: If you sell to customers in countries with mandatory consumer cancellation or refund rights, your store policy generally cannot override those legal rights. So I would avoid saying “no refunds under any circumstances.” The wording above preserves the final-sale approach while leaving room for rights required by applicable law.